Page 19 - Approved Social Media Framework and Guidelines
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notices”  and  “information  requests”  currently  being  sent  to  social  media  and  other

               platforms for intellectual property rights infringement and other offences.

               Provisions related to Personal Information & Security: Under the Information Technology
               Act 2000, the Central Government has enacted various rules and regulations which impact
               social media.  Some of the most important in this regard are as follows:

                         i.  The Information Technology (reasonable security practices and procedures &
                             sensitive  personal  data  or  information)  Rules,  2011  define  provisions  for
                             personal information & security and what constitutes sensitive personal data.
                             Sensitive  personal  data  or  information  of  a  person  means  such  personal
                             informaLon which consists of informaLon relaLng to;―

                             a.  password;

                             b.  financial information such as Bank account or credit card or debit card or
                                other payment instrument details;

                             c.  physical, physiological and mental health condition;

                             d.  sexual orientation;

                             e.  medical records and history;

                             f.  Biometric information;

                             g.  any detail relating to the above clauses as provided to body corporate for
                                providing service; and

                             h.  any of the information received under above clauses by body corporate for
                                processing, stored or processed under lawful contract or otherwise:

                             Provided that, any information that is freely available or accessible in public
                             domain or furnished under the Right to Information Act, 2005 or any other law
                             for the time being in force shall not be regarded as sensitive personal data or
                             information for the purposes of these rules.

                         ii.  For the purposes of protecting such sensitive personal data, the Government
                             has  mandated  that  any  legal  entity  who  is  processing,  dealing  or  handling
                             sensitive  personal  data  must  implement  reasonable  security  practices  and
                             procedures.

                         iii.  The Government further stipulate that ISO 27001 is one acceptable standard
                             of  reasonable  security  practices  and  procedures.    Thus,  all  Government



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