Page 54 - GIGW2
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CH 04      Scope of Content








                            the interested person can download and submit the same.

                        d.  Procedure to be followed, whom to contact, supporting documents to be carried
                            etc. for the particular recruitment MUST form a part of this content.

                        e.  All currently open vacancies may be highlighted on the Homepage of the website.
                        f.  All recruitment notices should also be registered with the National Portal for
                            wider access by target audience.

                        g.  Information for those recruitment notices in which the last date is over must be
                            either removed or moved into the archives section.



                     4.2.10  News and Press Releases

                     News having national importance and significance for the Citizens as well as Government
                     Press Releases issued by Departments and organisations at the Centre and State level
                     should  be  published  on  the  website  of  the  concerned  Department.  News  and  Press
                     Releases should carry the date and should be organised as per the Archival Policy of the
                     website. News and Press releases should be published in RSS format so that associated
                     offices and Departments can also consume them on their websites with due permission
                     or based on their access policy.



                     4.2.11  Contact Information on Government Websites


                     Citizens may like to contact any Government Department or entity to ask questions,
                     get information, seek clarifications or sort out problems. Therefore it is essential that
                     Government websites provide them with the means to do that.

                        a.  All Indian Government websites MUST have a ‘Contact Us’ page, linked from
                            the Homepage and all relevant places in the website.

                        b.  The ‘Contact Us’ page should be categorised according to the various divisions
                            handling different kind of queries; e.g. grievance redressal, file status, procedural
                            details etc.
                        c.  The contact details for the Important functionaries in the Department MUST
                            have the telephone numbers/fax numbers, postal address as well as email address
                            along with the timings specified for personal/public dealing (if applicable). The
                            content policy of the department should enlist the functionaries whose details
                            are to be given on the contact us or who’s who/directory page.
                        d.  There  should  be  a  clear-cut  policy  for  redressal  (correction)  of  inaccurate
                            information found on the website. The contact details of the Web Information
                            Manager, who is overall responsible for the content on the website, should be
                            provided.




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