Page 47 - GIGW2

Guidelines

for Indian Government Apps & Websites

Scope of Content

4.1
Information in Public Domain

The content of a Government website is its soul as the citizens rely heavily upon a
Government website to access authentic and up-to-date information. Ideally, an Indian
Government website ought to have the following kinds of content:

a. Primary Content:
Primary content shall be the original content that is sought by target audience
of the website which could be citizens, business community, overseas
citizens or other Government Departments or even Government employees.
Examples of such content are information about the Department, various Schemes
and programmes of the Department, Documents, Forms etc. Besides regulatory
content mandated by legislation such as IT act, RTI or even Directives from apex
offices shall also form a part of this category e.g. parliament question and answers.

b. Secondary Content:

Secondary content is generated from the assortment, packaging of primary content
to suit the requirement of different audience, events and occasions. Examples of
such content are Advertisements/Banners/Spotlight/Media Gallery/Related sites
etc.

c. Tertiary Content:
Information about the ‘Primary’ and ‘Secondary’ content forms a part of the
tertiary content. This includes sections like About the Site, Online Help, Terms
and Conditions and Frequently Asked Questions (FAQ).

Departments/Organisations should compile their own list of contents/sub contents
which they feel should be in public domain or needed by their intended audience.
Information could be free to access by all or part of information (due to concerns of
privacy & sensitivity) could be made available only to registered users.

A generic list of content is given at the following pages:

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