Page 69 - GIGW2

Guidelines

for Indian Government Apps & Websites

5.5.1 Currency: The mention of Indian Currency should be uniform across all Indian
Government Websites. As per international convention, any monetary value in
terms of Indian currency may be described as INR (Indian National Rupee or `).
5.5.2 Time: To mention timings in any context, the IST (Indian Standard Time)
should be used and if possible, the standard reference of it with respect to the
more widely known internationally GMT (Greenwich Mean Time) may be
mentioned.

5.5.3 Phone Numbers: The format for mentioning the phone numbers should be
according to international conventions (+Country Code - Area Code- Phone No.)
and uniform across all Indian Government websites. e.g. +91-11-2430XXXX.

5.5.4 Date: The format for date across all pages of Indian Government websites should
to be dd/mm/yyyy to ensure uniformity.
5.5.5 Holidays: Holidays and Work Hours may vary between geographical areas and
cultures and hence the websites should provide and clarify information taking
into account the culturally specific terms. Time zone variations as well as workday
variations should be considered in this context.

5.5.6 Icons: Icons can be international symbols or may be culturally dependent. Icons
may be accompanied by text to assist individuals who are not familiar with
the icons. Icons that present meaningful information must be accompanied with
alternate text to assist persons with visual impairment. (Ref. Section 6.6.3)

5.5.7 Hemispherical: Some references are hemispherically oriented. Winter means
something different in the northern hemisphere than it does in the southern
hemisphere. Equating seasons to months should be avoided. Note that references
such as “west” or “east” may be culture-or hemisphere-specific.

5.5.8 Postal/Physical Address: When presenting or collecting address information,
country, state and postal/pin code should be included. It is important to know
that postal codes across Countries vary in format, and validation code should
take this into consideration. It may be useful to collect Country, State or Postal/
PIN Code information before other information to minimise the user entry
required, although it may not be made compulsory as many users may not know
details such as PIN Code.

Though it is preferable to follow international convention, however if for some reason
there is a deviation the same should be highlighted in the ‘help’ section.

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