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5. Guidelines

Statement: Ownership information is displayed on the Statement: Due permissions have been obtained for Statement: Complete information including title, size, format and Government organisation action: The attributes as specified in the guideline must be provided Statement: All information about the government organisation Statement: Feedback is co

homepage/homescreen and on all important entry publishing any content protected by copyright. usage instructions is provided for all downloadable with each Circular, Notification, Document, Form, Scheme, Service and Recruitment notice which is useful to users is present in the ‘About us’ section and a mechanism is in place to

pages/screens of the website/app and each subsequent page/ material. 5.1.6 Developer action: Ensure provision of all fields necessary for publishing of all information about mechanism is in place to keep the information up to date. feedback/queries received
documents, schemes, services, along with the necessary archival procedures to archive the
screen is a standalone entity in terms of ownership, Benefit: Publishing copyrighted information after obtaining due permission protects the information once the validity expires.
government organisation from legal issues, establishes an environment of respect for information Benefit: Downloading material from the Internet can be an expensive and time-consuming Benefit: Helps the visitor access all information about the government organisation, useful for the
navigation and context of content. copyrighted by others in addition to discouraging plagiarism. exercise. Therefore, government websites/apps must prov ide Information that will help visitors Evaluator action: The evaluator shall manually test the website/app for verifying conformity with citizen. Benefit: Helps the visitor

Government organisation action: The government organisation must follow proper procedures to determine whether they want to access downloadable material. Providing all required information this. Government organisation action: The government organisation must prepare the content valuable inputs for enhan
Benefit: Helps to build trust in the visitors and reinforces the government organisation’s branding. obtain the permission, prior to publishing any information that is copyrighted by any third party. about downloadable material helps improve clarity & accessibility, especially for those using describing itself for the About us section. organisations can learn m
Also, search engines use the ownership information to verify the legitimacy of the websites/apps Developer action: None. assistive technologies. Statement: All outdated Announcements, Tenders, Recruitment Developer action: Ensure the website/app has an About us page. further help to focus on
and accord higher ranks in search results. Evaluator action: The evaluator shall check the implementation of copyright policy in backend Government organisation action: Provide all necessary content details to the content team. The notices, News and Press Releases are removed from Evaluator action: The evaluator shall manually test the website/app for verifying the content as Government organisation a

Government organisation action: Provide complete ownership information for publishing on the audit. total size of the file should be kept to a minimum to ensure acceptable download times for all users, the website/app and/or placed into the archives required by this checkpoint is present on the website. The evaluator shall verify the conformity to Developer action: Ensure
website using Forms. Also, ensure
especially those that do not have high-speed, reliable Internet connections. Prior to making as per the archival policy the mechanism required in the checkpoint through backend audit. Evaluator action: The ev
Developer action: Ensure display of ownership information, either in the header or footer, on the Statement: Homepage/homescreen of the website/app downloadable material available for visitors, government organisations should check for viruses
homepage/homescreen and all-important entry pages/screens of the website/app. and malware. feedbacks are collected t

Evaluator action: The evaluator shall manually test the website/app for verifying conformity with displays the last updated/ reviewed date. Benefit: Outdated and irrelevant content must not be served to the visitors and there should be a Statement: Website/app has a ‘Contact us’ page providing conformity to the mechani
Developer action: Ensure that there is a mechanism in the CMS to input the following information
this. proper archival section to access the outdated content. complete contact details of important functionaries in the
about the downloadable material:
Benefit: Providing information about the last updated/reviewed date helps visitors to build trust Government organisation action: The government organisation must ensure that the expiry date government organisation and this is linked from the homepage/ Statement: Website/app pr
(a) Self-explanatory title of the document/file; is provided for all time sensitive content
Statement: Association to government is demonstrated by the use Statement: Source of all documents, not owned by the dept. that the government organisation is providing updated information. Also, search engines accord a (b) Download and use instructions (install, open, view); and Developer action: Ensure that the mechanism is in place to automatically remove the content homescreen and all relevant places on the website/app. ‘National Portal’ from th
higher ranking to web sites that publish updated content, so they will automatically appear

of emblem/logo in proper ratio and colour, prominently displayed that have been reproduced in part or full, is mentioned. amongst the top-ranking sites on search results. (c) File format and file size. after the expiry date or move it to the archives as per the approved Archival Policy. belonging to the ‘Nationa
Evaluator action: The evaluator shall manually test the website/app for verifying conformity with window.
on the homepage of the website or homescreen of the app. Government organisation action: Publish regular and updated content for publishing on the this. Evaluator action: The evaluator shall manually test the website/app for verifying conformity with Benefit: Enables users to contact any government organisation or entity to ask questions, get
Benefit: Audiences can rely upon the credibility of authentic information being published by the website/app and review the content of the website/app as per the content review policy. this. information, seek clarifications and resolve problems.
government organisation. Additionally, giving the credit to the authoring organisation helps Developer action: Ensure publishing, on the homepage/homescreen and every important entry Government organisation action: Provide complete contact information on the Contact us or Benefit: india.gov.in, the
Benefit: Reassures visitors that the government website/app is authentic and trustworthy. establish an environment of respect for intellectual property of other organisations and page/screen, of the date on which the information was posted on the website/app, or the date on Statement: In respect of each circular, notification, document, Who’s who sections or on the Directory page, including the telephone numbers/fax numbers, information and services
Moreover, the government organisation’s brand identity is reinforced. discourages plagiarism. which the content was last reviewed and/or modified. form, scheme, service and recruitment notice, the following postal address and email addresses, along with the timings, if any, earmarked for personal/public its citizens and other st
Government organisation action: Government organisations must select proper visual identity Government organisation action: If any published government document/report is being Evaluator action: The evaluator shall manually test the 5.1.7 dealing. they could not find easily

elements like emblems or logos to highlight government ownership of the website/app. The State reproduced on the government organisation’s website/app, whether as excerpts or in full, the website/app for verifying conformity with this. should be clearly listed on the website/app: Developer action: Ensure that the CMS has the provision to publish Government organisation a
emblem of India must be displayed on the homepages of the websites and homescreens of the organisation must cite the source of the same (complete title of the document/report, along with the contact details of citizen-facing functionaries in the government prominent link to the Nat
apps of Central Government Ministries/Departments. State Governments should display their the name of the owner organisation and the year of publication). (a) Complete title; organisation. interest.

Emblems and public Sector organisations and autonomous bodies should display their official logo Developer action: Ensure provision of appropriate data input fields in the CMS to input the source (b) Language (if other than English); Evaluator action: The evaluator shall manually test the Developer action: Ensure
on the homepage of the website or homescreen of the app to reinforce their identity (owner organisation of each published document/report and the year of publication). (c) Purpose/procedure to apply (as applicable); and website/app for verifying conformity with this. National Portal from the
Developer action: Visual Identity elements (logos and emblem) must prominently stand out on the Evaluator action: The evaluator shall manually test the website/app for verifying conformity with (d) Validity (where applicable). hyperlinked pages belongi
page, in a proper ratio and colour. Developers must ensure that all logo images are accompanied by this. of visitors.
proper alternate text so that the screen reader users may be informed of the same. The usage of Benefit: Details such as the correct title, language, validity, purpose, procedures would lead to an Evaluator action: The eva

the State Emblem of India must comply with the provisions of the State Emblem of India accurate search output for information on that scheme/service/recruitment notice etc and it checkpoint.
(Prohibition of Improper Use) Act, 2005. would be easy for the users to locate & use these documents, schemes, services etc.
Evaluator action: The evaluator shall manually test the website/app for verifying conformity with

this.
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