Page 123 - GIGW2

Guidelines

for Indian Government Apps & Websites

not only helpful for users with disabilities; it also enhances the comfort
of other users.

c. Though many users work with the onscreen keyboard, others still
prefer using a hardware keyboard that comes built-in or is connected
with mobile devices via Bluetooth. Apps must be tested with hardware
keyboards as well. It MUST be ensured that Apps are compatible with
hardware keyboard.

11.4.17 Gesture commands

Complex gesture patterns make application usage difficult for those who do not
have use of all of their fingers, or use the device with a single-hand. Gestures that
require 3 or more fingers to interact with UI elements MUST be avoided.
If such complex patterns cannot be avoided, provide an alternate to perform
the same action or allow the user to create a custom gesture. For example, an
additional setting may be provided to customize gestures as per user requirements.

11.4.18 Time Provided for action

Many users require extra time to be able to finish an action. Session timeouts
MUST be avoided. If a timeout cannot be avoided, then an option MUST be
provided for users to extend the time limit before the timeout occurs. Also,
make sure that the time extension element focus is properly set.
11.4.19 Captions and subtitles/transcripts

Many users who have hearing difficulties or who find the language in the audio
difficult to understand would need captions or transcripts that help them to
understand the content of the audio. Captions MUST be provided for all audio
content and subtitles/transcript MUST be provided for all video content
that is accompanied by audio.

11.4.20 Audio descriptions for video content
Users with blindness may find it difficult to understand important visual
information which is not available in the audio format. If the application
contains video that does not have an audio equivalent, audio description for
the video content that is crucial for blind users to understand the content
MUST be provided. It is not required to provide audio for decorative and non-
essential video content.
11.4.21 Flashing content

Some users get seizures if any content flashes more than 3 times per second.
Therefore, it MUST be ensured that no content flashes more than 3 times
in one second.

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