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https://edaakhil.nic.in

eDaakhil

Empowering the Stakeholders Salient Features
Consumer with Online
Complaints Filing and General Public Online Case Filing

Payments NCDRC –National
Commission Online Fee Payment

Developed under Consumer DCDRC - District E-Notice to complainants &
Protection Act 2019, eDaakhil Commissions respondents
empowers citizens and lawyers to
file consumer complaints along Advocates Alerts via SMS and Email
with online payment of requisite
fees for the redressal of their SCDRC - State
complaints. Commissions

Additionally, it also facilitates eDaakhil is implemented in Department of Consumer
consumer commissions to • National Consumer Disputes Affairs
scrutinize these online submitted Redressal Commission (NCDRC)
complaints and accept, reject, or • 27 State Consumer Disputes CSC Centres at 2.5 Lakhs
forward these to the concerned Redressal Commission (SCDRC) Panchayats
commission for further
processing. • 596 District Consumer Disputes
Redressal Commission (DCDRC)

721 National Consumer Disputes 655 State Consumer Disputes 2,900 District Consumer Disputes
Redressal Commission
Redressal Commission
Redressal Commission
(NCDRC) (SCDRC) (DCDRC)

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